Workforce Diversity at Nordstrom
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Case Details:
Case Code : HROB099
Case Length : 14 Pages
Period : 1988-2007
Pub Date : 2007
Teaching Note :Not Available
Organization : Nordstrom Inc.
Retail
Countries : US
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"As our country evolves, it's a pretty diverse community
out there, and so it's` important that we're reflective of that."
- Blake Nordstrom, President of Nordstrom, in 2006.1
"Diversity is a key priority at this chain of upscale
fashion stores."
- Fortune magazine, in 2007.2
Introduction
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In January 2007, Nordstrom Inc. (Nordstrom), a major department store in the US,
featured on Fortune magazine's list of the '100 Best Companies to Work For' in
the US. The company was ranked 24th in the overall rankings, and seventh among
large companies. Nordstrom had been ranked 46th in 2006 and 88th in 2005.3
The company also found a place in Fortune's '100 Best Companies to Work For'
Hall of Fame.4
In addition to this, Nordstrom had featured on Fortune's list of 'America's Most
Admired Companies 2007,' where it was ranked 15th in the overall rankings and
first in the General Merchandisers category.5
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Nordstrom also featured on the list of 'Best Places to Work for GLBT
Equality,'6 published by the Human
Rights Campaign Foundation7
(HRCF) in 2007.
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Nordstrom was well-known for the diversity of its workforce. Since
1988, when it faced allegations of age and racial discrimination,
the company had been proactive in recruiting a diverse workforce and
creating an atmosphere of 'inclusiveness' at the workplace. Women
and minorities were well represented, constituting 72.5 percent and
41.9 percent respectively of Nordstrom's total workforce in
mid-2007. Nordstrom also collaborated actively with many minority
and disability rights organizations to ensure that it employed
people from diverse backgrounds. One of the clauses in Nordstrom's
exhaustive 'Employee Code of Conduct' pertained to the prevention of
discrimination and harassment at the workplace. |
Workforce Diversity at Nordstrom
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